Welcome to Surf Set Fins! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making purchases, you agree to these terms. We’ve kept this document as straightforward as possible – just like we keep our gear simple and effective.

1. Who We Are

Surf Set Fins is your trusted source for high-quality surf equipment and accessories, located at 4270 Timber Ridge Road, Sacramento, CA 95817, USA. Our website (www.surfsetfins.com) serves surf enthusiasts worldwide (excluding some remote areas and parts of Asia).

2. User Responsibilities

When using our site, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the site only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases

3. Products & Services

We offer:

  • Apparel and soft goods for surfers
  • Fin boxes, fins, and set fins
  • Installation kits and shaper tools
  • Traction products and accessories
  • Hats and other surf lifestyle items

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering & Payment

Order Process:

  • Orders are processed within 1-2 business days after payment confirmation
  • You’ll receive an order confirmation email
  • We reserve the right to refuse or cancel any orders

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal.

Pricing: All prices are in USD. We occasionally run promotions – discount codes must be applied at checkout and cannot be combined unless specified.

5. Shipping Policy

We ship worldwide (with some exceptions) via:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

You’ll receive tracking information via email once your order ships. Delivery times are estimates and not guaranteed.

6. Returns & Exchanges

We want you stoked with your gear. Our return policy includes:

  • 15-day return window from delivery date for most new, unopened items
  • Original packaging and tags required
  • Non-returnable items: opened installation kits, customized shaper tools, hats, and installed/used set fins
  • Customers responsible for return shipping unless error is ours
  • Refunds processed to original payment method within 5-10 business days

See our full Shipping & Returns Policy for complete details.

7. Intellectual Property

All content on this site (logos, text, graphics, etc.) is property of Surf Set Fins and protected by copyright. You may not:

  • Reproduce, duplicate, or resell our products or content
  • Use our branding without written permission
  • Reverse engineer or copy our product designs

8. Liability Limitations

Surf Set Fins shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product misuse or improper installation
  • Events beyond our reasonable control (natural disasters, etc.)
  • Third-party services (payment processors, shipping carriers)

Our total liability for any claim related to our products shall not exceed the purchase price paid.

9. Privacy & Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site with the effective date.

11. Governing Law

These terms are governed by California law. Any disputes shall be resolved in Sacramento County courts.

12. Contact Us

Questions? Our crew is always happy to help:

  • Email: [email protected]
  • Phone: +1 (916) 555-SURF
  • Mail: 4270 Timber Ridge Road, Sacramento, CA 95817 USA

Thanks for choosing Surf Set Fins – now get back to chasing those perfect waves!